Support
Get in touch
Email hproject7303@gmail.com.
Grupa is built by one person, so replies usually take a day or two, and longer over a weekend. You’ll get a faster fix if you include your device model, your iOS version, and what you were doing when it went wrong.
Common questions
How do I delete my account?
In the app, open Settings and choose to delete your account. You’ll be asked to confirm. You don’t need to email us to do it, and there’s no waiting period.
What happens to my data when I delete my account?
Your profile is erased — email address, name, phone number, date of birth, and the link to your Google or Apple account. Tasks and groups you created stay for the other members who are still using them, shown as created by a deleted user, and messages you sent stay in their conversations with your name removed.
That last part matters: the text of your messages is retained. If there’s something specific you want erased, email us and we’ll remove the content itself. The Privacy Policy explains this field by field.
I can’t sign in with Google or Apple.
First, make sure you’re using the same provider you originally signed up with — an account created with Apple can’t be reached by signing in with Google, even when both use the same email address.
If you deleted your account, signing in again won’t restore it. You can register again from scratch with the same email address.
Still stuck? Email us with the provider you’re using and any error message you see.
Can I use Grupa on Android?
Not yet. Grupa is iPhone-only for now.
How do I report a bug or suggest a feature?
Same address — hproject7303@gmail.com. Both are genuinely welcome, and bug reports with steps to reproduce get fixed fastest.